Committed to excellent customer service

The Nursing and Midwifery Board of Ireland (NMBI) is committed to providing high standards of service. Our Customer Service Charter and Action Plan outline the level of service we aim to provide to our customers. We aim to provide high-quality, timely, efficient and courteous customer service, always treating customers equally. All complaints, corporate or otherwise will always be treated confidentially and sensitively. These documents follow the Twelve Principals of Quality Customer Service. 
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We welcome comments, compliments and complaints through our Customer Feedback form.