December 30, 2024
NMBI has today published its first State of Complaints 2023 report.
NMBI has today published its first State of Complaints 2023 report.
The report provides an overview of the fitness to practise process and covers the period from 1 January to 31 December 2023. As part of the publication, data was reviewed for all matters concluded in 2023.
As of 31 December 2023, there were 89,308 nurses and midwives registered with NMBI. In 2023, NMBI received 75 complaints about the fitness to practise of a registered nurse or midwife. This represents 0.088% of the total number of nurses and midwives on the Register.
Of the 75 complaints, 36 were received from employers, 35 from members of the public and 4 from 35 from the Board of NMBI.
In 2023, 39 matters were dealt with by undertakings and/or consents (14) and non-prima facie cases (25) at the Preliminary Proceedings Committee stage. This represents 0.044% of the total number of nurses and midwives on the Register.
In 2023, 40 inquiries were held by NMBI. Of these inquiries, 20% of the registrants were male and 80% were female.
Seventeen sanctions were imposed by the Board in addition to the undertakings in the period covered in the report.
NMBI President, Dr Louise Kavanagh McBride, said: “I am delighted to publish our first State of Complaints report. As part of our Statement of Strategy 2023-2025, we committed to compiling and publishing our findings about complaints to NMBI and fitness to practise inquiries. The data in this report will assist us to make improvements that will benefit everyone involved in the fitness to practise process.”
NMBI Interim Chief Executive, Carolyn Donohoe, remarked, “This publication provides a snapshot of matters concluded for 2023. It is important to highlight that most of our registrants uphold the principles of the Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives and only a very small number of nurses and midwives were the subject of a complaint. In the years to come, we intend to gather more in-depth data with the aim of developing learnings which can be widely circulated. We believe this data will provide registrants with a greater understanding of the fitness to practise process. In addition, the information will assist us in streamlining our processes.”
The report is now available on our website.